Platform · Work Orders
Work orders that actually get closed.
Capture requests from every channel, dispatch to the right technician and close with photo evidence — with a full audit trail for every ticket.
Everything a work order should do
Multi-channel intake
Front desk, resident portal, QR codes, email, PPM schedules — one unified queue.
Smart dispatch
Assign by trade, shift, location and current workload. Urgent jobs route themselves.
Mobile execution
Offline-ready app with checklists, photos, parts and time capture.
SLA & audit
Response, resolution and first-time-fix tracked against every ticket — with a full history for auditors.
Why teams switch
WhatsApp closes tickets in a chat window; BKORA closes them in a system of record. When an owner, insurer or auditor asks what happened three months ago, the answer is one search away.
Frequently asked questions
How does a work order start in BKORA?
From a resident portal, front-office desk, PPM schedule, QR code on an asset or an inbound email. Every source lands in the same triaged queue.
How is priority decided?
Rules combine asset criticality, occupancy status (for hotels), SLA due-time and location. High-impact tickets surface first automatically.
Can technicians close a job from their phone?
Yes. Photos, checklists, parts used and time-on-tool are captured in the mobile app — even offline.
Is there an audit trail?
Every state change, photo, comment and part transaction is timestamped and immutable.
See BKORA on your property.
A 30-minute demo tailored to your portfolio, brand standards and team.